What My Dad Gave His Shop
Every now and then you ruin across an article that is so special, so “real” you feel compelled to share it with anyone and everyone. This morning I read such an article, and I encourage you to read it as well.
This category is your dedicated resource for exploring the business side of small business marketing. In the world of entrepreneurship, understanding and effectively managing the business aspects of marketing is integral to achieving sustained growth and success. Here, we delve deep into topics like budgeting, ROI analysis, strategic planning, and resource allocation, all through the lens of marketing. Whether you’re a fledgling entrepreneur or an established small business owner, our blog aims to equip you with the knowledge, skills, and best practices to make informed decisions, optimize your marketing investments, and drive your business forward in a competitive landscape. Stay tuned as we unravel the business intricacies behind successful marketing!
Every now and then you ruin across an article that is so special, so “real” you feel compelled to share it with anyone and everyone. This morning I read such an article, and I encourage you to read it as well.
There is a digital divide that exists with every small business owner, despite that the first two decades of the 21st century brought about digital transformations in sales and marketing. Too many SMB’s still look at their customer buying experience from an out of date perspective. How is your small business narrowing its digital divide?
If you are feeling trapped in uncertainty, then it’s time to pivot. You must pivot in a big way. In this post, I’d like to zero in on the use of teleconferencing, a process that used to be strictly for corporations with big budgets but have evolved.
A look at the importance of a marketing plan as exhibited by a restaurant owner, plus some suggested ways to improve the marketing performance.
Hang on a minute. Does Marketing Your Small Business 4 Pennies even make sense? It does if you have no marketing budget and are hard-pressed to find new prospective customers. Marketing your small business for pennies is a concept that many very small businesses use to get off the ground. While traditional marketing and advertising…
Brands like Whole Foods, Aldi, Tata Harper, The Good Trade, Honest Company, and many, many more are leading the way towards a lower carbon footprint, healthier people, environmentally healing action towards the critical issue of degradation of our world. Have you documented your company’s environmental sustainability plan yet?
Is your website a crime scene? Do visitors find their expectations exceeded and have a great experience when they open it?
The Official 2019 Tax Season may be over, but the discussions regarding Interstate Sales Tax isn’t and that brings to mind the sales tax nexus. If someone isn’t careful, this Sword of Damocles known as uncollected sales tax hanging over the heads of retailers and service providers may become a reality. Nexus, also called “sufficient…
Avoiding online and offline content violations, and the possibility of litigation should be on the minds of any serious small business person actively blogging and other forms of content production. The 5 ways we’ve found to avoid content trouble is to follow these recommendations. Now, please realize this is NOT legal advice of any kind,…
As a business owner you probably think the world is your market, and that anyone with money is your ideal client. You couldn’t be more wrong.
If you are anything like me, you’re sick and tired of bogus email that attempts to corrupt your computer, steal your information, compromise stuff like identity, bank information and all sorts of other nefarious deeds. As a business person you are in charged with positively impacting your clientele (or target audience), provide information through a…
Here Are 6 Things to Consider in Doing So It’s barely the end of the first month of this New Year and already the gyms are beginning to become less “busy” with resolutions falling off by the day. What started out as compaction is now settling back to a normal member flow, and the machines…
We’ve all seen the blind taste tests for soft drinks, wines, beers, and even bottled waters. I think a Pizza Taste Test is a lot like a multi-channel Content Delivery strategy.
While you are focused on finishing out the year as strong as possible, disruptions are working against you. More importantly, a similar set of distractions await you on the other side of New Year’s Eve.
I am confident you understand what an ideal audience is. They may be referred to as your Avatar or Persona as well. But your Alpha is a bit more specific.
Remember the original 1984 film Ghostbusters? The late Harold Ramis, playing the character Egon (the brains behind the group of ephemeral-capturing knuckleheads) coined that line as no one else could. Today, “Print is Dead” was perhaps the most relevant quote of the film as we take stock of the printed word.
In my own new business development process, I come across businesses all too often that simply don’t understand good marketing vs. bad marketing. And while that’s a good thing for me, I suppose, I nonetheless want to share some tips for how to avoid bad marketing pitfalls and instead use good marketing tactics and better…
A lot has been published on societal polarization, usually relating to political ideology but I contend it also relates to sales, especially cold calling.
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Have you created your new marketing plan for 2017? If you’re like many busy entrepreneurs, the answer might be, “Not yet,” or “We’re using the same one as last year,” or worse, “I don’t have one.” Yikes! If you’ve been flying by the seat of your proverbial pants, you may be suffering from what’s known…
I just finished reading something that is very timely. It’s the best reason ever to have a professional email address.
A lot has happened in the world of marketing since the dawn of the digital revolution. Email and direct mail marketing have mostly been used independently, but savvy marketers are today joining them together as a multi-channel strategy. If you’re not getting the results you expect from an email-driven campaign, even after A/B testing, consider…
In the web design and search engine optimization business, creativity rules just ahead of intellect and expertise.
Do Newsletters Really Work? Are they still relevant in a point in time when social networking and blogging are all the rage? How can you leverage newsletters for more business and better customer engagement? You probably write a blog every few days, at least twice a month I hope. You’d like to convert more of…
Implementing an effective direct mail campaign is not as easy as it might seem. It involves content creation, graphic design, audience targeting, and an understanding of human behavior.
Sound business marketers place a great deal of emphasis on targeting the audience with whom they wish to attract. It makes sense, because why spend your advertising budget on an inappropriate clientele? Following that logic, shouldn’t they be just as selective in deciding whom they chose to do business with? For new business development, as…
Small business owners could learn a lot from this perspective. You and your business’ products and services make you unique. You need to capitalize on what makes you special and different. Merely copying someone else, or relying on someone else to “get things done” simply will not work
If keeping your website operational is important to your business, look for a hosting partner that has a process for continual security improvement, someone with a laser-sharp focus on research and a motivation to anticipate where new vulnerabilities may come from.
However, if you’re getting 30% of your site’s traffic from mobile, and that traffic is going to various pages on your site, and organic traffic is a key revenue driver for your business, you may want to act quickly.
Today it is all about what we in the business like to call conversion. Converting a completely unknown contact into an interested party, encouraging them to be interested to learn more, converting that person to then become a customer, then converting them to a raving fan.
Ever get the email about the Nigerian Prince who wants to send you money? Email Hackers really know their stuff and recently have been stepping up their game.
Trade show success is in the follow up. No doubt those of you who are exhibiting at an upcoming trade show you are busy organizing your collateral and displays. Got enough business cards? Check. Found last year’s raffle bowl? Check. But there is an important aspect that often gets overlooked when preparing for a trade show…
Most businesses, even solo-preneur’s have taken the time and invested in a website. Any small business that wants to be noticed stake their claim on a domain name and put up a site. It is more or less how business is done these days. The vast majority of business feels adescribe the image certain obligation to…
If you are new to the social networking swimming pool, don’t feel bad. There are lots of companies yet to get into the water, but it is high time to stick your toes in. Here’s a quick-start primer on what you will need to accomplish in order to develop a sound social media strategy. Online…
Our company, and many of our client companies, relies on the services of outside advertising providers, consultants, coaches, and salesmen. These outsourced providers make many promises and while most deliver on those promises sometimes a services falls short of expectation. Owners and managers should regularly review the performance of their services, especially those on a…
Closed loop marketing probably wasn’t a terminology taught at Pace University or other fine schools with a focus on accounting. But it probably should have been. With time to focus on things other than late tax filings, closed loop marketing is a great follow up our article on Relationship Management. Remember the discussion about data,…
Your customer relationships require management. Especially given that the summer is approaching and you may be considering taking some time away to regroup and refresh. Why not use the momentum to further develop new clientele relationships? Your existing customers and those who will join you deserve a great relationship with you, don’t they? You can…
If you want to get your point across and make a friend, use plain English. Industry jargon may be fine for working around your coworkers, industry friends and associates, but it should not be used in sales presentations. Jargon is one of the greatest frustrations for a buyer. The inability to grasp what is being…
If your business regularly uses events such as workshops or public speaking engagements, whether for promotional purposes, or actual revenue generation, then you’ll know how difficult it can be to generate a buzz around your event. But without genuine excitement in your target audience, how can you be sure that enough people will attend to…
The aphorism “a rising tide lifts all boats” is associated with the idea that improvements in the general economy will benefit all participants in that economy. Many businesses see changes in their top line revenue in this same fashion. Everyone on the planet is aware of the economic storm wreaking havoc on the bond market,…
Strategic marketing is crucial during stagnant economies for CPA’s. Regardless of this time of year, the current economic storm we find ourselves in does not seem to be relinquishing its grip on the market. It is tax time, and everyone in the financial services field is busy taking care of clients. Let us not forget the…
Does Your Marketing Strategy Include Data? Professional services firms (PSF’s) rely on many things to accomplish their revenue goals, and marketing strategy certainly plays a big part. But do CPA’s, Lawyers, Architects and other PSF’s incorporate data into their marketing efforts? Whether traditional advertising methodologies or the use of digital, inbound marketing, or even a combination…
While there is a plethora (love using that word!) of good reasons to utilize the services of an inbound marketing firm, it is our belief that they all boil down to the three most important, as outlined below. We at Zen Marketing Inc., a fully digital inbound marketing agency believe that we can build your…
There are five really great reasons why architects, Lawyers, CPA’s, financial planners, consultants, and other professional services providers should be responsible for their own marketing. You are intelligent beings, after all. The list below makes all the sense in the world, right. Let’s see if you feel this way. I learned to write reports and…
Is Inbound Marketing effective for a start-up or should I start cold calling? In a recent online post I was asked,” When starting a new business and trying to generate qualified leads, are there any tricks when you are cold calling or is it purely just a numbers game”? This is a common question, especially from…
The Evolution of Referral Marketing for NJ Attorneys and Architects is fascinating. Remember when commercials were only about products for sale on television? There were “new and improved” this and that, “try this new” whatever. That sort of thing constituted the bulk of television advertising. Websites, content marketing, social media and blogging did not exist. Marketing…
Can Architects Create Sustainability in Business Development? We believe that they can… Your business development or sales organization has been very busy. Think about all that time spent drafting emails, responding to voice mails, writing proposals with little or no real relevance, pitching to non-decision makers and not holding prospects accountable to commitments… in actuality that…
Does Your Company have a No-Texting Policy? Would you like to avoid the liability that employee accidents create while driving on the job, while improving the safety of your employees? We have all seen someone texting while they were driving, a huge problem on our roadways today. Trying to craft a message and key it into…
Why do professionals services businesses fail? In this fast-paced world of business, mostly professional service firms such as lawyers, architects, structural engineers and financial service providers, are hesitant to move toward social media as a means for growing business. If your intent is to stay the course with your current marketing and sales methodologies, you…
If you have walked into a department or big-box store in the past few years, you have noticed that the once “intelligent, knowledgeable and courteous sales professional is no longer there. Gone are the days when consumers (whether they are individuals or companies) sought the services of such a specialist prior to making their purchase.…
How to get the most from your web presence is a struggle for many small businesses. No matter what the size of your business, it’s important to have a relevant message, delivered through an effective, optimized website. Small companies often comment that they get much of their new business from referrals, but that doesn’t mean that…
What do we mean by… Leadership for Consultants – the Client Expects to be Lead? Simply, it is the most important concern affecting consultants – the client expects to be lead. Let me repeat myself; your client or customer expects to be lead. She/he is receiving so many market signals that it is difficult to make…
Do you know how to bring more value to your clients? Clients and/or customers make purchasing decisions based on numerous factors, but particularly through identifying value in their selection of products or services. Therefore, bringing value to your clients should be paramount in your thinking. How does one do that, you may be asking. Let’s take…
Is the customer always right? Is there a bigger falsehood in the retail or service industry than “the customer is always right”? It is right up there on the international list of famous cliches with “I am Not A Crook”, and “Everything is Under Control”. Once upon a time stores demanded sales associated be properly trained…
Will Your Search Ranking Result In More Conversions? How do you insure that a good search ranking will result in more conversions to clients or customers? A significant investment in traditional local SEO may not bring in a lot of new business. EG: A high ranking for a search string like ‘Edison Managed IT Services’ will…
Inbound marketing begins with good search tactics. We all want to see great organic search engine results. Where else can we get a daily (hourly?) measurable snapshot of a result in our business? And many small business owners, especially retail enterprises and craftsman/tradesman, need to be found by people residing or playing in a few specific…
For the past three years I have been working on a book, chronicling my experiences as a franchisee and sharing the experiences of other franchisees in a broad variety of industries. As you would expect as a business coach I am often sought out by new business start-ups, many of whom are exploring a franchised…
Want to define your company’s culture? Herb Kelleher, the CEO who made Southwest Airlines famous, once said the following:“Southwest’s communication, its message, is its people.” That comment tells volumes about the culture at that company. It means that the employees are so engaged, and have been provided with the necessary coaching and training to be an…
How to get the word out about products and services.? Small to medium sized companies all struggle with how to get the word out about their products and services. The best have found that there is no magic marketing formula or technology that produces instant results, and that every entrepreneur has to create their own unique…
Buy Local: An Interesting Idea Whose Time May Have Come? As the holidays approach, the giant Asian factories are kicking into high gear to provide Americans with monstrous piles of cheaply produced goods — merchandise that has been produced at the expense of American labor. This year will be different. This year Americans will give…
Don’t make these branding mistakes; there can be legal implications. Branding is not only a marketing concern. Here are a few do’s and dont’s when it comes to designing your brand. DO make sure your brand graphically promises what you deliver. Meeting expectations is one of the best ways to avoid legal problems. DO be different.…
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